FAQs

What percentage of sales is donated?  
50% of proceeds after printing and handling will be split between Painted Dog Conservation and Wildlife ACT, unless it says otherwise (for a few items all proceeds after printing and handling will go to one of the charities).    
 
Grateful thanks to Painted Wolf Foundation who have sponsored the costs of the website, hosting, administration and all design costs.
 
Packing and Postage (P&P)
Original artwork prices quoted do not include the cost of post and packing (which will be charged at cost). Original artwork will be sent directly from the artist.  Please check each page carefully as our artists are based all around the world.  Once you have paid for your item through the AfPD website the artist will contact you to advise the cost of shipping your purchase to you. These costs must be paid directly to the artist before your item will be sent. Please be aware that due to COVID-19 freight costs have increased considerably.
A4 and A3 photos and the special limited edition A4 prints will be sent from the UK – P&P costs for these items will be added to your invoice before you check out of the website (where possible these items will be shipped together).
A2 and A1 prints and canvases will be sent directly from our printers in Scotland – P&P costs for these items will be added to your invoice before you check out of the website.
PDC wood, bead, snare and tin items will be packed and sent separately to any prints, hence there will be an additional P&P cost. If you wish to order multiple PDC items please email irvinearts@hotmail.co.uk to see if we can combine items and thus save you on the postage costs.

How long will shipping take?

Shipments will be sent once a week. Due to COVID-19, delays may occur in shipping times.

Currency

Payments for the artwork and photos is in pounds sterling. Payment for package and postage will be in the local currency of the artist. 
 Taxes & Duties  
All prices and shipping rates in this shop exclude taxes and duties. Artwork shipped outside the UK might incur Custom and Import Duty. 
 Can I cancel my order / get a refund?  
We cannot offer any cancellations or refunds. 
 Can I change my order or combine two orders? 
As the original pictures are being sent by the artists it’s not possible to change/combine order.   
Damage in transit 
Please inform Artists for Painted Dogs or the artist of any damage within 24 hours of arrival.  Please keep the packaging for any insurance claim. 
Mounting/matting prints 

Our prints should always be put behind a mount/matt to help protect them and professionally framed wherever possible as specific framing tape is needed to place the print within the mount/matt (Filmoplast P90 Art-No. 25454).   

A4 prints will fit into a ‘for A4 mount’ please see: 

https://www.kadinsky.co.uk/store/12-x-16-to-fit-A4-Single-Mount-Only-Multiple-Colours-Available-p167329700 

This mount will then fit into any ready-made 12” x 16” frame widely available over the net.  Please ensure however that the 12” x 16” size is the APERTURE of the frame - the space opening at the back of the frame where the mount will sit – and NOT the total frame outside dimensions.  See here for an example frame: 

https://www.gbposters.com/40x30cm-flat-black-mdf-frame 

https://www.amazon.co.uk/Frame-Company-Allington-Range-12-Inch 

 10” x 8” prints will fit into a ‘for 10 x 8 mount’ please see: 

https://www.kadinsky.co.uk/store/10-x-12-to-fit-10-x-8-Single-Mount-Only-Multiple-Colours-Available-p167329676 

This mount will then fit into any ready-made 10” x 12” frame widely available over the net.  Please ensure however that the 10” x 12” size is the APERTURE of the frame - the space opening at the back of the frame where the mount will sit – and NOT the total frame outside dimensions.  See here for an example frame: 

https://www.amazon.co.uk/Frame-Company-Allington-Range-10-Inch 

Framed artwork
All items are unframed unless it’s specified in the individual description of the item.  However a small number of items are already framed and some of the photos will be printed on canvas on wooden stretcher bars.
Please check individual item descriptions carefully. 
 I am an artist/photographer interesting in contributing 
The current exhibition is full, but we hope to be able to organise another in the future.  Please email irvinearts@hotmail.co.uk with details. 
 I am a brand/company looking to lend support
We are not looking for commercial sponsors for this year’s Exhibition.  If you would like to be involved in the future please email irvinearts@hotmail.co.uk with details.  Thank you in advance! 

How to donate directly (without a purchase): https://uk.virginmoneygiving.com/PaintedDogs